President’s Message

For organizations, email is the most critical tool for B2B communication. And while the move to web email reduces IT costs and affords employees better mobility, it also strips away productivity features available in thick-email-client applications.

Recently, a Fortune 500 company approached us to help them bridge the thin-client (Microsoft Outlook on the Web) functionality gap for their 50,000 bankers. The Bank needed to ensure their staff receive email notifications, maintain a persistent connection to email,  and allow for documents to be quickly attached to their web mail.

We solved the problem by deploying Messageware ActiveSend and OWA Desktop. ActiveSend allows staff to effortlessly attach documents to their web email, thereby improving staff satisfaction by reducing the number of clicks it takes to send email and attachments using web-based email. OWA Desktop maintains an active Outlook Web session, even when the browser is closed, ensuring a Banker never misses an important customer interaction.

If you’re tackling similar challenges with Outlook on the Web when connecting to O365 or Exchange Server on premise, I encourage you to get in touch with our team and take advantage of our FastStart Software Program. And don’t forget, if you’re attending Microsoft Ignite 2018, make sure to stop by our booth for a hands on demo.

Best Regards,

 

Mark Rotman
President and CEO
Messageware Incorporated

Latest Cumulative Updates and Rollups

Whenever you are planning an Exchange software update, please be sure you are running the corresponding Messageware product versions. Check this document to ensure compatibility with the update and to provide the continued security and enhancements delivered by Messageware products.

Microsoft Exchange Server 2016 CU10:

The Exchange team announced the availability of the most recent quarterly servicing update to Exchange Server 2016. Cumulative Update 10 includes fixes for customer reported issues, minor product enhancements and previously released security bulletins. A complete list of issues resolved in Exchange Server 2016 Cumulative Update 10 can be found in Knowledge Base Article KB4099852.

Information on Exchange Server 2016 Cumulative Update 9 can be found in Knowledge Base Article KB4055222.

Microsoft Exchange Server 2013 CU21:

The Exchange team has also announced the availability of Cumulative Update 21 for Exchange Server 2013. CU21 includes fixes for customer reported issues, minor product enhancements and previously released security bulletins. A complete list of issues resolved in Exchange Server 2013 Cumulative Update 21 can be found in Knowledge Base Article KB4099855.

Information on Exchange Server 2013 Cumulative Update 20 can be found in Knowledge Base Article KB4055221.

Microsoft Exchange Server 2010:

The Exchange team has also announced the availability of Update Rollup 22 for Exchange Server 2010 Service Pack 3. A complete list of issues resolved in Exchange Server 2010 Update Rollup 22 can be found in Knowledge Base Article KB4295699.

Customers running Messageware 2010 in their Exchange 2010 OWA environments should contact Messageware Support prior to installing Exchange 2010 RU updates to ensure compatibility with the update.

For assistance updating your Messageware software, please see the Messageware Knowledge Base article 1757: How to verify and upgrade to the latest version of Messageware 2013- 2016 products available through the Messageware Customer Portal of the Messageware website, or contact Messageware support: support@messageware.com